MIS 535 Midterm Exam+Final Exam Solution

MIS 535 Midterm Exam+Final Exam Solution


(TCO A) Domino’s upgraded Pulse Evolution system incorporated a Pizza Tracker functionality that shows the progression of individual pizza orders. This is an example of using information systems to achieve which business objective?

Customer and supplier intimacy


Improved decision making

Operational excellence

(TCO A) Cloud computing

Is the same as e-commerce

Reduces the size of IT organizations

Increases special software, other than a browser, to be installed on each computer


(TCO A) Networking and telecommunications technologies, along with computer hardware, software, data management technology, and the people required to run and manage them, constitute an organization’s

Data management environment

Networked environment

IT infrastructure

Information system


(TCO A) The hardware and software used to transfer data in an organization is called

data management technology

networking and data management technology

data and telecommunications technology

networking and telecommunications technology


(TCO B) Internet technology 


(TCO B) The value chain model


(TCO B) For which of the following industries has the Internet as a whole been a disruptive technology?



(TCO C) The difference between competitors because of the wide availability of information.



(TCO C) Which common database challenge is illustrated by the text’s discussion of receiving multiple pieces of the same direct mail advertising with an identical address?



(TCO D) Which of the following is not an example of the emerging mobile computing platforms?



(TCO A) Define operational excellence. How can information systems help achieve it?



TCO A) What is the difference between information technology and information systems? Describe some of the functions of information systems.



(TCO A) List and describe the four information systems serving each of the major functional areas of a business


(TCO B) List three organizational factors that can prevent a firm from fully realizing the benefits of a new information system, and provide examples of each.



(TCO B) How have mobile devices and social media changed the work environment?



(TCO C) The small publishing company you work for wants to create a new database for storing information about all of its author contracts. What factors will influence how you design the database?



(TCO C) What types of relationships are possible in a relational database? Describe and give an example of each (Points : 25)



(TCO D) What is Web 3.0, and how do you think Web 3.0 developments could impact businesses?



(TCO D) Describe and explain the idea of network neutrality. Are you in favor of network neutrality? Why or why not?



(TCO D)Describe the effect of cloud computing on traditional IT infrastructure.

MIS 535 Final Exam All Possible Questions



1. (TCO A) Which of the following decisions require knowledge based on collaboration and interaction? (Points : 4)


1. (TCO A) The costs for firms operating on a global scale have been drastically reduced by (Points : 4)


(TCO A)Which of the following objectives best describes the business strategy behind the development of smart grid initiatives by power companies, as discussed in the chapter case?




2. (TCO B) Which of the following businesses use the market creator business model? (Points : 5)


2. (TCO B) ________ are visual tools for presenting performance data in a BI system. (Points : 5)


2. (TCO B) Which of the following describes how the Simon framework of decision makingworks in high-velocity decision environments? (Points : 5)


3. (TCO C) The type of logical database model that treats data as if they were stored in two-dimensional tables is the (Points : 4)


3. (TCO C) A field identified in a record as holding the unique identifier for that record is called the (Points : 4)



4. (TCO D) The telephone system is an example of a ________ network. (Points : 4)



4. (TCO D) To use the analog telephone system for sending digital data, you must also use (Points : 4)



5. (TCO E) Enterprise applications have become easier to install because: (Points : 5)


5. (TCO E) Which of the following factors provides an understanding of why computing resources today are ever more available than in previous decades? (Points : 5)



6. (TCO F) Agile Methodologies (Points : 4)



7. (TCO G) A salesperson clicks repeatedly on the online ads of a competitor in order to drive the competitor’s advertising costs up. This is an example of (Points : 4)



(TCO A) You work for an auto manufacturer and distributor. How could you use information systems to achieve greater customer intimacy?





(TCO A) You have been hired to work with 10 salespeople from different branches of a national business in creating an online training site for new Sales employees. Identify six collaboration tools that are available to help the team work together. Which single tool would be the most helpful for the project, in your opinion, and why?


(TCO A)Assess at least two benefits of using enterprise systems. Append



(TCO B) You are advising the owner of Small town Computer, a new, local computer repair store that also builds custom computers to order. What competitive strategies could Small town Computer exert? Which ones will it have difficulty exercising?


(TCO B) Describe four types of application that are especially well-suited for mobile-commerce



(TCO B)You are evaluating BI software from a variety of vendors. Identify six elements in the BI environment. Use your understanding of the importance of these elements to formulate six questions to ask the vendor in order to determine how their software will interplay with your needs.


(TCO C) If you were to design the new contracts database for a publishing house what fields do you anticipate needing? Which of these fields might be in use in other databases used by the company?


(TCO C) What types of relationships are possible in a relational database? Describe and give an example of each.


(TCO C) Describe the ways in which database technologies could be used by an office stationery supply company to achieve low-cost leadership



(TCO D) How are RFID systems used in inventory control and supply chain management?



(TCO D) What is cloud computing and how do you think its developments could impact businesses?



(TCO D)What are the business advantages of using voice over IP (VOIP) technology?



(TCO E) Distinguish between grid computing, cloud computing, and utility computing.



(TCO E)What additional complexities are faced in global supply chains? How does the Internet help in managing global supply chains?



(TCO E) Explain why standards are so important in information technology? What standards have been important for the growth of Internet technologies?



(TCO F)Differentiate between intangible and tangible benefits and list three examples of each. In what types of systems are intangible benefits more predominant?



(TCO F)You have been hired as a consultant for a nationwide real estate firm, Cross & Deptford, who are interested in achieving better organization between branches by updating their information systems, but are not sure what will suit their needs. What will you recommend they do in order to determine the most effective IT projects?



(TCO F)What qualities of object-oriented development make this method especially suitable for Internet applications?



(TCO G) Define the basic concept of responsibility, accountability, and liability as applied to ethical decision. How are these concepts related?



(TCO G) How is the security of a firm’s information system and data affected by its people, organization, and technology? In the contribution of one of these dimensions any more important than the other? Why?



(TCO G)Discuss the issue of security challenges on the Internet as that issue applies to a global enterprise. List at least 5 Internet security challenges


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