Improving Team Performance Custom Essay

Improving Team Performance Custom Essay

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Background:

A brief outline of the situation and the issues that are causing underperformance and the effect it is having on the department.

Criteria

Describe the manager’s role in identifying performance issues in the team

Identify the limits of responsibility for dealing with individual and team performance

Explain the first line manager’s role in a disciplinary and grievance situation

Evaluation:

Discuss the evaluation process and how you investigated the poor performance.

A summary of the options available for addressing the problem and which you would select based on the outcomes

you want to achieve.

Criteria

Explain the importance of maintaining confidentiality

Describe how to evaluate individual and team performance and behaviours

Identify the range of approaches and resources available to aid the investigation

Process:

A discussion of the performance review techniques you would use to bring the staff member’s performance up to the

appropriate standard. This must include an action plan for the individual concerned and a Counselling Meeting.

Criteria

Identify the range of approaches available to improve performance

Describe the different methods available in providing help and support in order to improve performance of an

individual

Explain the importance of maintaining confidentiality

Explain how to conduct a performance counselling session for an individual

Agree with a team member an action plan to address a performance issue

Identify why records of action plan achievements and actions taken are required

Explain how to ensure that the desired outcomes are achieved

Recommendations:

How you will measure and monitor ongoing performance. What options are available should the employee still not

meet the requirements for the role

Criteria

Explain how to ensure that the desired outcomes are achieved and monitored

Explain the circumstances when disciplinary and grievance procedures may be invoked

Explain the disciplinary and grievance procedures

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