HRM 500 Midterm Exam All Possible Questions
The policies, practices, and systems that influence employees’ behavior, attitudes, and performance constitute:
human resource management.
equal employment opportunity.
supply chain management.
As a type of resource, human capital refers to the:
tax-deferred value of an employee’s 401(k) plan.
total budget allocated to the HR department in an organization.
wages, benefits, and other costs incurred in support of HR functions in an organization.
employee characteristics that add economic value to the organization.
cash, equipment, technology, and facilities that the organization uses.
One of the qualities of human resources is that _____.
it is easily imitated by rivals
it is easily available for all companies to utilize
it is negligible in terms of value
it is indispensable for building a competitive advantage
it is highly substitutable and interchangeable
Which of the following responsibilities is specifically associated with the HR function of support for strategy?
Human resource planning and forecasting
Wage and salary administration
Developing an HR information system
Developing employee handbooks and company publications
Which of the following refers to the process of getting detailed information about jobs?
Supply chain management
Job design is the process of:
identifying suitable candidates for jobs.
enabling employees to learn job-related knowledge, skills, and behavior.
presenting candidates with positive and negative information about a job.
defining the way work will be performed and the tasks that a given job requires.
generating a pool of potential candidates for a job.
Which of the following refers to the process through which an organization seeks applicants for potential employment?
The process by which the organization attempts to identify applicants with the necessary knowledge, skills, abilities, and other characteristics that will help the organization achieve its goals is referred to as _____.
_____ is a planned effort to enable employees to learn job-related knowledge, skills, and behavior.
The HR function of _____ involves acquiring knowledge, skills, and behavior that improve employees’ ability to meet the challenges of a variety of new or existing jobs, including the client and customer demands of those jobs.
The process of ensuring that employees’ activities and outputs match the organization’s goals is called _____.
supply chain management
How does establishing and administering policies help organizations?
It encourages employees to defend themselves by claiming ignorance of disciplinary norms.
It leaves a lot of room for subjective decision-making.
It allows companies to address issues on a case-by-case basis.
It eliminates the need for documentation and record-keeping.
It allows companies to handle situations fairly and objectively.
_____ refers to the use of quantitative tools and scientific methods to analyze data from human resource databases and other sources to make evidence-based decisions that support business goals.
Under the principle of “employment at will”, the employer may terminate employment:
immediately after written notice.
after two weeks’ notice.
only if the employee voluntarily resigns.
at any time without notice.
only if he cannot show just cause.
The process that helps the human resource department to forecast the organization’s needs for hiring, training, reassigning employees along with handling or avoiding layoffs is known as _____.
supply chain management
corporate social responsibility
human resource planning
An organization’s ability to profit without depleting its resources, including employees, natural resources, and the support of the surrounding community is called _____.
social media optimization
supply chain management
The parties with an interest in the company’s success—typically, shareholders, the community, customers, and employees—constitute the _____ of a company.
Which of the following is true of sustainable organizations?
They focus on smooth turnover and outsourcing rather than long-term planning.
They are less concerned about employee development and empowerment.
They are more concerned about justice and fairness rather than short-term profits.
They are more concerned with the quantum of output than quality standards.
They primarily focus on maximizing profits and delivering high returns to investors.
Which of the following statements is true about HR responsibilities of supervisors?
Non-HR managers do not need be familiar with the basics of HRM.
HR activities are invariably limited to the specialists in the HR department.
Supervisors typically have responsibilities related to all the HR functions.
In small organizations, all HR activities are carried out by HR specialists.
Job analysis and job design are techniques that lie outside the purview of supervisors.
Which of the following is true of ethics in human resource management?
Most managers have a positive perception of the ethical conduct of U.S. businesses.
Evidence shows that HRM practices are invariably ethical.
Many ethical issues in the workplace involve human resource management.
Most people believe that individuals apply values they hold in their personal lives to their professional activities.
The general public has a positive perception of the ethical conduct of U.S. businesses.
The right of employees to know the nature of the job they are being hired to do and the obligation of a company not to deceive them in this respect is mainly reflective of the basic Kantian right of _____.
freedom of conscience
freedom of speech
Which one of Kant’s basic human rights is violated when a supervisor requires an employee to do something that is unsafe or environmentally damaging, in spite of the employee clearly objecting to the order?
Right of freedom of conscience
Right of equal opportunity employment
Right to due process
Right of freedom of speech
Right of privacy
People’s right of privacy is the right to:
fight against a wrongful discharge.
know the nature of the job they are being hired for.
control what they reveal about their private life.
autonomy in how they carry out their work.
a fair and impartial hearing.
If people believe their rights are being violated, they have the right to a fair and impartial hearing. This reflects the basic human right to:
freedom of conscience.
Which of the following is a standard that human resource managers must satisfy for HRM practices to be ethical?
Human resource practices must result in the greatest good for the largest number of people.
Employment practices must respect employees’ right of lifetime employment.
Employment practices must limit the application of the principle of employment-at-will as it is unfair to employees.
Managers must treat employees as family.
Managers must always maintain that customers are right.
Which of the following statements best explains the term “labor force”?
All the people willing and able to work
All the permanent employees of an organization
All the adult members of a population
All the people who have contracts to work at the company
All the temporary workers of an organization
Which of the following statements about the composition of the U.S. labor force during the next decade is true?
The largest proportion of the labor force is expected to be in the 16- to 25-year age group.
For the first time ever, the number of workers under 40 years of age will exceed the number of workers 40 years of age or older.
The labor force is expected to grow at a greater rate than at any other time in U.S. history.
Despite a small increase in the number of young workers, the overall workforce will be aging.
The total cost of labor in the United States would considerably decrease.
Managing cultural diversity involves:
avoiding the use of affirmative action policies.
encouraging career development for women and minorities.
reducing cultural diversity by selective hiring.
creating separate career tracks for employees with families.
forming different pay structures for various groups.
Which of the following skills are more actively sought by U.S. employers today?
Mastery of particular machinery
Ability to perform routine tasks
Ability to work with a tool
Which of the following defines organizations with the best possible fit between their social system and their technical system?
Holistic management systems
High-performance work systems
Total quality management systems
Supply chain systems
Workforce analysis systems
Which of the following is a trend that is seen in present day high-performance work systems?
Employee empowerment in decision making
Mismatches in technical system and social system
Centralized decision making
Increase in individual assignments
Reduced reliance on knowledge workers
Employee empowerment primarily involves _____.
continually learning and improving one’s skills and abilities
following a centralized and tall organizational structure
providing increased salary and benefits to employees
leading employees by the strength of one’s charisma
giving employees responsibility and authority to make decisions
_____ refers to full involvement in one’s work and commitment to one’s job and company.
The term teamwork essentially refers to:
centralizing responsibility and authority to make decisions regarding all aspects of product development.
providing employees with individual opportunities to grow, thereby achieving organizational goals.
having the best possible fit between an organization’s social system and technical system.
making efforts to continuously improve the ways people, machines, and systems accomplish work.
assigning work to a group of employees with various skills who interact to assemble a product.
Which of the following terms describes a company wide effort to continuously improve the way people, machines, and systems accomplish work?
Total quality management
Optimal performance system
High-performance work system
When two companies join forces and become one entity, it is referred to as a(n):
A chemical company buying a medical equipment manufacturing company is an example of a(n) _____.
When an organization undertakes a complete review of its critical work processes to make them more efficient and to be able to deliver higher quality, it is engaging in:
Home Needs is a consumer goods company who provide the option of door-to-door delivery. They have partnered with a packaging company for transporting their goods to the customers. This practice of having another company to provide one of the services of the company is known as _____.
Which of the following is the reason why more organizations are looking overseas to hire talented people?
Lack of demand for their products in the U.S.
Poor quality of labor in the U.S.
Low cost of labor in foreign countries
Lack of technology in the U.S.
Employees who take assignments in other countries are called _____.
Employees who take assignments in other countries are called _____.
A(n) _____ provides insight into business trends and patterns and helps businesses improve decisions.
shared service center
electronic performance support systems
application service provider
business intelligence system
A system in which employees have online access to information about HR issues and go online to enroll themselves in programs and provide feedback through surveys is termed as:
The relationship between employer and employee can be thought of in terms of a(n) _____, a description of what an employee expects to contribute in an employment relationship and what the employer will provide the employee in exchange for those contributions. Unlike a written sales contract, this is not formally put into words.
The new type of psychological contract has resulted in reduced:
training and development opportunities.
Employees realize that many companies are no longer able to provide long-term employment security. Instead, the employees now want:
written employment contracts.
less demanding work.
Independent contractors are:
employed directly by a company for a specific time.
usually full-time company employees.
self-employed individuals with multiple clients.
people employed by the company to work on an independent project through a written contract.
people employed by a temporary agency.
_____ are employed directly by a company for a specific time, specified in a formal agreement between the company and the workers.
Contract company workers
The use of independent contractors, on-call workers, temporary workers, and contract company workers, collectively constitute:
alternative work arrangements.
high performance work systems.
Which of the following is enforced by the Equal Employment Opportunity Commission?
Americans with Disabilities Act of 1990
Rehabilitation Act of 1973
Executive Order 11246
According to the Equal Pay Act of 1963, men and women performing the same job cannot have differences in pay on the basis of _____.
quality of production