client communicating and consulting

client communicating and consulting

The course is mainly about client communicating and consulting. This course provides students with the skills needed to effectively communicate with clients, including those of large and small corporations, working with global partners, coaching, and widespread teams. Drawing on real-world case studies, students will learn how to do comprehensive needs analysis for any potential client, the art of persuasion, as well as how to satisfy a client despite budget and methodology restrictions.

Paper: Write a 1500-2500-word reflection paper that blends feelings, knowledge, and experiences related to the course; making connections and sharing insights. Be transparent in sharing both confidence and vulnerabilities related to the concepts of the course and aspects of future application.

Course Backgound: Learning outcomes are reflected through an integration of the knowledge, skills, and attitudes gained through the readings, discussions, presentations, supplemental materials, and practical application/assignments in this course.

Upon completion of this course you should be able to:

  • Describe the process of consulting; and explain a variety of purposes and approaches to consulting.
  • Identify skills necessary for effective consulting; and thoughtfully discuss key elements of effective client communication and interaction.
  • Analyze a case study; craft a template for relationship building and effective needs assessment; and design a proposed consulting process that best matches the needs of a case study.
  • Gain insight for understanding and transforming organizations; and demonstrate an appreciation for the diversity of knowledge, skills, and attitudes necessary for consulting.