41. Only about ____ percent of American adults

41. Only about ____ percent of American adults reach the level-three stage of moral development.

a. two
b. four
c. eleven
d. fifteen
e. twenty

42. Regarding the levels of personal moral development, the majority of managers operate at the ____ level.

a. preconventional
b. autocratic
c. postconventional
d. conventional
e. transformative

43. Spotlight on Ethics in Chapter 4 suggests all of the following when challenging the boss on ethical issues EXCEPT:

a. do your research
b. begin the meeting by taking the floor
c. pay attention to your word choice and demeanor
d. take care how you suggest your alternative solution
e. be patient

44. The obligation of organization management to make decisions and take actions that will enhance the welfare and interests of society as well as the organization is referred to as

a. organizational responsibility.
b. social responsibility.
c. discretionary responsibility.
d. economic responsibility.
e. none of these.

45. Which of these is true about the policy a bank adopts toward its investing of depositor’s money?

a. It is an expression of its philosophy of social responsibility.
b. It is important only to the community.
c. It has no ethical implications.
d. It would represent its personal state of moral development.
e. All of these.

46. Any group within or outside the organization that has a stake in the organization’s performance is called

a. a supplier.
b. an international customer.
c. a stakeholder.
d. OPEC.
e. a trade association.

47. Primary stakeholders of an organization include

a. employees.
b. customers.
c. investors and shareholders.
d. suppliers.
e. all of these.

48. All of the following are examples of special interest groups EXCEPT

a. professional associations.
b. trade associations.
c. political action committees.
d. courts.
e. consumerists.

49. What type of a stakeholder would a nature conservation group be for a paper manufacturing company?

a. Supplier
b. Competitor
c. Employee
d. Special interest group
e. None of these

50. With a philosophy of ____, managers weave environmental and social concerns into every strategic decision, revise policies and procedures to support these efforts and goals.

a. sustainability
b. conservation
c. ethics
d. preservation
e. human concerns

51. ____ is economic development that generates wealth and meets the needs of their current generation while focusing on future generations.

a. Ethical management
b. Activist strategy
c. Sustainability
d. Market strategy
e. Future management

52. Which of the following concepts argues that organizations can find innovative ways to create wealth at the same time they are preserving natural resources?

a. Preservation
b. Conservation
c. Environmentalism
d. Protectionism
e. Sustainability

53. According to the book’s model for judging corporate social performance, social responsibility is divided into what four sections?

a. Ethical, legal, technical, and rational
b. Mandatory, technical, discretionary, and economic
c. Legal, mandatory, economic, and ethical
d. Discretionary, legal, economic, and ethical
e. None of these

54. ____ is considered a decision that enables an individual or company to benefit at society’s expense.

a. A legal behavior
b. An unethical behavior
c. An economic responsibility
d. A discretionary responsibility
e. A responsible behavior

55. ____ includes behavior that is not always written down and may actually not serve an organization’s bottom-line.

a. Legal responsibility
b. Economic responsibility
c. Ethical responsibility
d. Discretionary responsibility
e. None of these

56. With respect to appropriate corporate behavior, society deems ____ as important.

a. ethical responsibility
b. discretionary responsibility
c. economic responsibility
d. legal responsibility
e. moral responsibility

57. Which of the following responsibilities is purely voluntary and is guided by a company’s desire to make social contributions not mandated by economics, law, or ethics?

a. Ethical
b. Economic
c. Legal
d. Discretionary
e. Stakeholder

58. ____ is the responsibility that goes beyond societal expectations to contribute to the community’s welfare.

a. Ethical responsibility
b. Discretionary responsibility
c. Economic responsibility
d. Legal responsibility
e. Technical responsibility

59. ____ means that managers are honest and trustworthy, fair in their dealings with employees and customers, and behave ethically in both their personal and professional lives.

a. Ethical leadership
b. Followership
c. Corporate espionage
d. Command-and-control approach
e. Concern for production leadership

60. A code of ____ is a formal statement of the company’s values concerning ethics and social issues.

a. integrity
b. trust
c. citizenship
d. ethics
e. honesty

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