16. The has the ability to inspire and motivate

16. The has the ability to inspire and motivate people to do more than they would normally do, despite obstacles and personal sacrifice.

17. A(n) _______ leader is distinguished by a special ability to bring about innovation and change.

18. ______ is the potential ability to influence the behavior of others.

19. Power coming from a formal management position in an organization and the authority granted to it is called .

20. Power that results from the authority to reward others is called .

21. Power that stems from the authority to punish or recommend punishment is called


22. List the two types of personal power.

23. Power resulting from a leader’s special knowledge or skill regarding the tasks performed by followers is referred to as .

24. Power that results from characteristics that command subordinates’ identification with, respect and admiration for and desire to emulate the leader is called .

25. The purpose of _______ leadership is to bring the follower’s higher motives to the work and connect them to the organization’s mission and goals.

26. In __________, the leader favors a consensual and collaborative process, and influence derives from relationships rather than position power and formal authority.

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