1. The nature of management is to cope with ____ and far-reaching challenges.
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Write My Essay For Mea. | Simple |
b. | Planned |
c. | Diverse |
d. | organized |
e. | controlled |
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2. Without ____, no company can survive over the long run.
a. | cost-cutting |
b. | outsourcing |
c. | command-and-control approach |
d. | total quality teamwork |
e. | innovation |
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3. One of the important ideas in the text’s definition of management is
a. | the management functions of planning, organizing, leading, and controlling. |
b. | the attainment of societal goals. |
c. | effectiveness is more important than efficiency. |
d. | management is unique to for-profit organizations. |
e. | efficiency is more important than effectiveness. |
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4. When senior managers at Gap, Inc. decided to become the number one service-quality clothing company in the world, they were engaging in the management function of
a. | planning. |
b. | organizing. |
c. | leading. |
d. | controlling. |
e. | dreaming. |
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5. Selecting goals and ways to attain them refers to
a. | controlling. |
b. | planning. |
c. | organizing. |
d. | staffing. |
e. | leading. |
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6. Which of these can best describe organizing?
a. | Assigning responsibility for task accomplishment. |
b. | Using influence to motivate employees. |
c. | Monitoring activities and making corrections. |
d. | Selecting goals and ways to attain them. |
e. | None of these. |
ANS:
7. Which of the following is not a function of management?
a. | Plan |
b. | Control |
c. | Organize |
d. | Lead |
e. | Performance |
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8. How an organization goes about accomplishing a plan is a key part of the management function of
a. | planning. |
b. | organizing. |
c. | leading. |
d. | controlling. |
e. | motivating. |
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9. When Terry Doyle of CommuniCom, Inc. created smaller, more independent maintenance units, he was performing the function of
a. | controlling. |
b. | human relations skills. |
c. | leading. |
d. | organizing. |
e. | resourcing. |
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10. Using influence to motivate employees describes which of these functions?
a. | Controlling |
b. | Planning |
c. | Leading |
d. | Monitoring |
e. | Organizing |
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11. Which of these is the use of influence to motivate employees to achieve organizational goals?
a. | Leading |
b. | Controlling |
c. | Organizing |
d. | Planning |
e. | Staffing |
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12. Amanda Rowley, President of Autos-R-Us, recognizes the factory employees for their outstanding performance at the monthly awards banquet on the shop floor by presenting a plaque and a check for $100. She is engaging in the management function of
a. | bribery. |
b. | organizing. |
c. | technical skills. |
d. | leading. |
e. | controlling. |
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13. Monitoring activities and making corrections are part of
a. | organizing. |
b. | planning. |
c. | leading. |
d. | staffing. |
e. | controlling. |
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14. Tool Techies, Inc. uses phone surveys of customers to gather information about service and quality. This is an example of the management function of
a. | planning. |
b. | technical skills. |
c. | organizing. |
d. | controlling. |
e. | conceptual skills. |
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15. ____ is the management function concerned with monitoring employees’ activities, keeping the organization on track toward its goals, and making corrections as needed.
a. | Planning |
b. | Resource allocation |
c. | Controlling |
d. | Organizing |
e. | Efficiency |
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16. When Troy measures his employees’ performance and compares their performance against the goals he set for them, he is performing which of these functions?
a. | Staffing |
b. | Leading |
c. | Organizing |
d. | Controlling |
e. | Planning |
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17. A social entity that is goal directed and deliberately structured is referred to as a(n)
a. | organization. |
b. | management. |
c. | employee. |
d. | student. |
e. | task. |
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18. The degree to which an organization achieves a stated goal refers to
a. | effectiveness. |
b. | synergy. |
c. | conceptual skill. |
d. | efficiency. |
e. | human skill. |
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19. Which of the following refers to the amount of resources used to achieve an organization’s goal?
a. | Effectiveness |
b. | Synergy |
c. | Performance |
d. | Efficiency |
e. | Management |
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20. For a widget manufacturing company, worker-hours per widget is a measure of
a. | organizational effectiveness. |
b. | organizational performance. |
c. | organizational efficiency. |
d. | organizational structure. |
e. | none of these. |
ANS:
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